Tuesday, July 2, 2013

Everyday in July: Day 2 - How to be good in a crisis.

1. Identify the most important and the most immediate issue. What is most at stake? Is the crisis about safety? Yours or someone else? Is it a health concern? What's needed first?  If you can answer this problem accurately, you've already solved most of it.

2. See the crisis from start to finish. Explore possible outcomes and decide on the optimal solution.

3. Remember this is not about you. Think about what needs to happen that brings about the best result and focus on that. Don't think about how much you're doing compared to someone else. Fairness is always irrelevant in a crisis.

4. Eliminate the nonessential, but remember to care for yourself. If you're problem solver, you have to stay in the game. And you will surely be on the sidelines if you don't take care of yourself. Forget about doing your nails, ignore the DVR, you don't have time for social engagements. But you do have to sleep, you do have to rest and you do have to move your body. You have a crisis to handle, you don't have any leisure time. At least not now.

5. When the crisis is over, it's still not going to be about you. No one will care how much research you did, how many phone calls you made or how many nights you stayed up solving the problem. They'll just be glad it's over and will want to forget everything that has happened. Don't be surprised if you don't get the regard you think you should. Remember the point was to solve the crisis, not for you to be patted on the back.

6. Decide on a reward for yourself before the crisis is over. Use that as a motivator and a comfort for when the drama goes away. Because when the drama goes away, you're going to feel lonely. You're going to wonder what you're supposed to do when there is nothing left to do. Find a healthy activity to reengage yourself back to whatever your normal is.

7. Make plans for the next crisis. Shoes will fall. Hammers will drop. If the worst hasn't happen yet, get ready for it. Make your phone trees, set your plan Bs, get as many people as you can your side. Update your contacts, your emergency contacts, plan your will AND your funeral, and encourage your loved ones to do the same.


Bye Mom.

Peggy Lewis Page December 29, 1942 - April 25, 2014 My loving mother I'm at work typing this now. I can't be sad, at least...